1. Introduction
Endure Stability LLC ("Endure," "we," "us," or "our") operates the Endure Genomics website and genetic testing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our genetic testing and analysis services.
2. Information We Collect
Personal Information
- Name, email address, phone number, and mailing address
- Payment information (processed securely through Stripe)
- Account credentials and preferences
- Communication preferences and customer service interactions
Genetic Information
- DNA samples and genetic data from saliva collection
- Genetic analysis results and interpretations
- Health-related genetic markers and risk assessments
- Ancestry and lineage information
Technical Information
- IP address, browser type, and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
- Provide genetic testing and analysis services
- Generate personalized health and ancestry reports
- Process payments and manage your account
- Communicate with you about your results and services
- Improve our services and develop new features
- Comply with legal obligations and protect our rights
- Provide customer support and respond to inquiries
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your genetic information to third parties without your explicit consent, except in the following circumstances:
- Service Providers: Trusted third-party laboratories and service providers who assist in genetic analysis
- Legal Requirements: When required by law, court order, or government request
- Safety and Security: To protect the rights, property, or safety of Endure, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)
- Consent: With your explicit written consent for research or other purposes
5. Data Security
We implement industry-standard security measures to protect your information, including:
- HIPAA-compliant data handling and storage
- Encryption of data in transit and at rest
- Secure laboratory facilities and chain of custody procedures
- Regular security audits and vulnerability assessments
- Limited access to genetic data on a need-to-know basis
- Secure destruction of physical samples after analysis
6. Your Rights and Choices
- Access: Request access to your personal and genetic information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Request a copy of your genetic data in a portable format
- Opt-out: Opt out of marketing communications and research participation
- Sample Destruction: Request destruction of your physical DNA sample
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Genetic data is typically retained indefinitely to allow for future analysis and updates to your reports, unless you specifically request deletion. Physical DNA samples are destroyed after whole genome sequencing is complete.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us: